Shipping policy

Introduction:
Thank you for choosing AUMANGEA_874. As a sole trader based in New Zealand, I value your support and strive to provide you with the best experience possible. This Shipping Policy outlines how your orders will be processed, shipped, and delivered through NZ Post.

1. Order Processing:

  • Orders are typically processed within 2-5 business days after payment confirmation.
  • You will receive a confirmation email once your order has been placed, and another notification when your order has been shipped.

2. Shipping Methods:

  • All orders will be shipped using NZ Post.
  • We offer standard courier services.
  • Please note that delivery times may vary based on your location and the shipping method selected.

3. Shipping Rates:

  • Shipping rates are calculated at checkout based on the delivery location, package size, and weight.

4. Delivery Times:

  • Standard Shipping: Typically takes between 5-7 business days for urban areas and 7-10 business for rural areas.
  • Please note that delivery times may be affected by factors such as public holidays, natural events, or increased demand.

5. Tracking Your Order:

  • Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery through the NZ Post website.

6. Order Confirmation and Modifications:

  • If you notice any discrepancies in your order confirmation, please contact me as soon as possible at [Your Email Address].
  • Changes to the shipping address or order content can only be made before the order has been dispatched.

7. Lost or Damaged Items:

  • If your order does not arrive within the estimated delivery time, please contact me at ariaanapatea@gmail.com. I will work with NZ Post to resolve the issue.
  • In the case of damaged items or incorrect deliveries, please notify me within 7 days of receipt for assistance.

8. Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Returns Policy 

9. Contact Information:
If you have any questions about this Shipping Policy or your order, please contact me at:

Ariaana Patea
AUMANGEA_874 LTD
ariaanapatea@gmail.com
0277507090
2111 Waimarama Road Rd12, Havelock North, 4294

Thank you for your understanding and support!